Privacy Policy

This policy explains how Avalon Company OS handles information when you visit this website, contact support or purchase a digital product.

1. Information we receive

We may receive information you voluntarily provide, such as your name, email address, order reference and support message. Basic server logs may include an IP address, browser type, requested page and timestamp for security and reliability.

Most free tools on this site run entirely in your browser. When you choose server conversion (for example Word, Excel or PowerPoint to PDF), the file you upload is converted on our server and both the uploaded file and the converted PDF are deleted right after the conversion; we do not keep, read or share their contents.

Pro+ server tools. When you switch on a Pro+ server tool (for example, fast transcription), the audio you upload is sent to a third-party speech-to-text provider to process your request. We do not store your audio: it is held in memory only while it is processed and is discarded as soon as the result is returned. We keep a usage record (tool, credits used, time and processing cost) linked to your account email for billing, limits and abuse prevention. The provider processes the file under its own API data terms: it does not use API data to train its models and may keep it for a limited period (up to 30 days) only for abuse monitoring. Fast server voices work the same way for text: the text you send is passed to a third-party text-to-speech provider to make the audio and is not stored by us. AI PDF works the same way: your browser reads the PDF on your device, and only its text (with your question or chosen language) is sent to a third-party AI provider to write the summary, answer or translation. We do not store the text or the result; the PDF file itself is never uploaded.

Data kept in your browser. Tool pages can work offline after your first visit: your browser keeps a copy of the page files (not your documents). When you send a result to the next tool, the file is passed through your browser's own storage on this device and is never uploaded. With Avalon Pro, recent results are also kept in your browser for a limited time so you can download them again; you can turn this off or clear it at any time under the tool, and clearing your browser's site data removes it too.

Google Drive and Dropbox. Tool pages can open files from your Google Drive or Dropbox and save a result to your Google Drive. These features load Google's or Dropbox's own sign-in and file-picker scripts only when you move toward one of those buttons, so those services receive the usual technical information (such as your IP address) under their own privacy policies. The file you pick goes straight from Google or Dropbox to your browser, and a result you save goes straight from your browser to your Google Drive; it never passes through or is stored on our servers. For Google Drive we ask only for access to the files you pick or save with this site (the drive.file permission), not your whole Drive. The access token Google gives your browser stays in that page's memory, is never sent to us or stored, and is gone when you close the page. Avalon's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

2. Payment information

Payments are processed by the store that took the order — Lemon Squeezy, Gumroad, or Latpeed — each acting as Merchant of Record. Avalon does not receive or store full payment-card details. That store may provide order, customer and transaction details needed to deliver products and support purchases.

3. How information is used

• Deliver purchased files and provide support
• Verify orders, prevent abuse and maintain security
• Meet accounting, tax and legal obligations
• Improve product documentation and website reliability

4. Sharing

We do not sell personal information. Information may be shared with payment, hosting, email and infrastructure providers only as necessary to operate the store, or when legally required.

5. Retention

Support correspondence and order records are kept only as long as needed for service, fraud prevention, legal and accounting obligations. Security logs are retained for a limited operational period.

6. Cookies, advertising and analytics

Advertising. This site shows ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings, and you can opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info. You can also block or delete cookies in your browser settings. Learn more in How Google uses information from sites that use its services.

Analytics. We use Google Analytics and PostHog to understand how the site is used (pages viewed, referring site, approximate country, device and browser type); they set first-party analytics cookies. Google Analytics advertising features (Google signals and ad personalization) are turned off. A checkout page may use cookies required for payment, fraud prevention and order processing under the processing store's own privacy practices.

7. Your choices

You may request access, correction or deletion of personal information held by Avalon, subject to legal retention requirements. Contact [email protected]. Step-by-step deletion instructions are on the Data Deletion page.

8. Security and updates

We use reasonable technical and organizational safeguards, but no internet service is risk-free. Material changes to this policy will be published on this page with a revised effective date.