Privacy Policy

This policy explains how Avalon Company OS handles information when you visit this website, contact support or purchase a digital product.

1. Information we receive

We may receive information you voluntarily provide, such as your name, email address, order reference and support message. Basic server logs may include an IP address, browser type, requested page and timestamp for security and reliability.

2. Payment information

Payments are processed by the store that took the order — Lemon Squeezy, Gumroad, Amazon, or Latpeed — each acting as Merchant of Record. Avalon does not receive or store full payment-card details. That store may provide order, customer and transaction details needed to deliver products and support purchases. Purchases made on Amazon are governed by Amazon's own privacy notice; Avalon receives only aggregate royalty reporting for them.

3. How information is used

• Deliver purchased files and provide support
• Verify orders, prevent abuse and maintain security
• Meet accounting, tax and legal obligations
• Improve product documentation and website reliability

4. Sharing

We do not sell personal information. Information may be shared with payment, hosting, email and infrastructure providers only as necessary to operate the store, or when legally required.

5. Retention

Support correspondence and order records are kept only as long as needed for service, fraud prevention, legal and accounting obligations. Security logs are retained for a limited operational period.

6. Cookies and analytics

This public site does not currently use advertising cookies. A checkout page may use cookies required for payment, fraud prevention and order processing under the processing store's own privacy practices.

7. Your choices

You may request access, correction or deletion of personal information held by Avalon, subject to legal retention requirements. Contact [email protected]. Step-by-step deletion instructions are on the Data Deletion page.

8. Security and updates

We use reasonable technical and organizational safeguards, but no internet service is risk-free. Material changes to this policy will be published on this page with a revised effective date.